DAS-MNHC Support

Guides & Help

Sorted By Category

EPIC	All Resets
EPIC	Cell Phone Apps for EPIC
EPIC	Citrix-EPIC Errors - Onsite At MNHC
EPIC	Citrix-EPIC Errors - Remote Users
EPIC	Citrix-EPIC How to Connect - For Users
EPIC	EPIC - How to Connect - For Users
EPIC	EPIC - Mobile Apps
EPIC	EPIC - Print to PDF
EPIC	EPIC - Printing Issues - Cannot Print
EPIC	EPIC - Remote Access Request
EPIC	EPIC Connection Errors For Users
EPIC	EPIC Email Notice for Password Change
EPIC	EPIC Printing Issues - Cannot Print
EPIC	EPIC Support & Help
EPIC	Haiku Mobile App
EPIC	Imprivata: Registration for Computer Login
EPIC	Imprivata: Request Card for Computer Login
EPIC	Imprivata: Rx Prescribing Mobile App

DAS	All Resets
DAS	Color Printing At Resource Center How To
DAS	Computer ID, How To Find
DAS	Computer Restart-Reboot, How To
DAS	DAS Ticket - How to Submit
DAS	Docking Station Introduction and Troubleshooting
DAS	Order Submission Guidelines
DAS	Phone (Cell) New & 2MFA Reset
DAS	Phone (Desktop) or Fax Support
DAS	Restart-Reboot Computer, How To
DAS	Ring Central Setup Steps
DAS	Ring Central Transfer a Call
DAS	Training Cybersecurity - How to Log Into
DAS	Wifi - How To Connect

Errors	All Resets
Errors	Bizhub C451i — Printer Not Printing Troubleshooting
Errors	Citrix-EPIC Errors - Onsite At MNHC
Errors	Citrix-EPIC Errors - Remote Users
Errors	Connection Errors - EPIC - For Users
Errors	Docking Station Introduction and Troubleshooting
Errors	DUO - Register - Troubleshoot & Connect to FortiClient
Errors	EPIC - Print to PDF
Errors	EPIC - Printing Issues - Cannot Print
Errors	EPIC - Reset Passwords
Errors	Error When Logging Into Office Software
Errors	Microsoft - My Home Page
Errors	FortiClient VPN - How to Configure / Troubleshoot Settings
Errors	Go Daddy Error with EPIC For MAC
Errors	Go Daddy Error with EPIC For Windows
Errors	Office Software - Error When Logging In
Errors	Password Resets
Errors	Resets for EPIC Accounts
Errors	Resets for MNHC Accounts
Errors	Resets for Passwords-Cell Phone-2MFA-Locked Out
Errors	Reset-Unlock EPIC Account
Errors	Training Cybersecurity - How to Log Into
Errors	USB-C Issues Connection

OutLook or Web	Bookmark Sync with G-Mail
OutLook or Web	Chrome - Incognito Mode -AKA Private Mode
OutLook or Web	Chrome Bookmark Sync
OutLook or Web	Chrome How to Log Out
OutLook or Web	Chrome How to Update
OutLook or Web	Chrome Set Your Default Browser
OutLook or Web	Create Gmail Account
OutLook or Web	Culture Amp - Basic Login I
OutLook or Web	Culture Amp - SSO Login II
OutLook or Web	Cybersecurity Training - How to Log Into
OutLook or Web	Edge Favorites (AKA: Bookmarks)
OutLook or Web	Email on the Web - How to Log Into Outlook
OutLook or Web	Email SPAM Reporting
OutLook or Web	Encrypted Emails - How to Receive
OutLook or Web	Encrypted Emails - How to Send
OutLook or Web	EPIC Email Notice for Password Change
OutLook or Web	Error When Logging Into Office Software
OutLook or Web	How To Log into MNHC Website
OutLook or Web	Incognito Mode - Chrome, AKA Private Mode
OutLook or Web	MNHC Website - SharePoint - How to Log Into
OutLook or Web	Office Software - Error When Logging In
OutLook or Web	Outlook - How to Switch from New to Classic
OutLook or Web	Outlook New - Focused Inbox Option
OutLook or Web	Outlook Not Working After Password Change
OutLook or Web	Outlook on the Web - How to Log Into Outlook
OutLook or Web	Outlook on the Web - Add Shared Fax Mailbox
OutLook or Web	Outlook or Teams Mobile Apps Installation
OutLook or Web	Outlook Remove Contact from AutoComplete
OutLook or Web	PowerPoint Setup For Notes
OutLook or Web	Safe Sender or White List an Email Address
OutLook or Web	SPAM Email Reporting

Mobile -Remote	Cell Phone Apps for EPIC
Mobile -Remote	Cell Phone Apps, Outlook - Teams
Mobile -Remote	Citrix Download
Mobile -Remote	Citrix-EPIC Errors - Remote Users
Mobile -Remote	Citrix-EPIC How to Connect - For Users
Mobile -Remote	Docking Station Introduction and Troubleshooting
Mobile -Remote	DUO Download
Mobile -Remote	EPIC - Mobile Apps
Mobile -Remote	EPIC - Remote Access Request
Mobile -Remote	EPIC Remote Access Approval Notification - Sample
Mobile -Remote	Fax Support
Mobile -Remote	Go Daddy Error with EPIC For MAC
Mobile -Remote	Go Daddy Error with EPIC For Windows
Mobile -Remote	Haiku Mobile App
Mobile -Remote	Imprivata: Rx Prescribing Mobile App
Mobile -Remote	Microsoft Authenticator Download
Mobile -Remote	Microsoft Authenticator Setup Steps
Mobile -Remote	Mobile Apps - Haiku and Imprivata Rx Prescribing
Mobile -Remote	Mobile Apps Installation - Outlook or Teams
Mobile -Remote	Phone (Cell) New & 2MFA Reset
Mobile -Remote	Phone (Desktop) or Fax Support
Mobile -Remote	Phone Apps for EPIC & Mobile Device
Mobile -Remote	Phone Apps for Outlook or Teams
Mobile -Remote	Phone Transfer a RingCentral Call
Mobile -Remote	Remote Access Request
Mobile -Remote	Ring Central Setup Steps
Mobile -Remote	Ring Central Transfer a Call
Mobile -Remote	USB-C Issues Connection
Mobile -Remote	VPN or EPIC Remote Access Form
Mobile -Remote	VPN or EPIC Remote Access Form Instructions

Training	All Resets
Training	Bizhub C451i — Printer Not Printing Troubleshooting
Training	Cell Phone Apps for EPIC
Training	Cell Phone Apps, Outlook - Teams
Training	Chrome Set Your Default Browser
Training	Computer Restart-Reboot, How To
Training	Cybersecurity Training - How to Log Into
Training	DAS Ticket - How to Submit
Training	Docking Station Introduction and Troubleshooting
Training	Encrypted Emails - How to Send
Training	EPIC Printing Issues - Cannot Print
Training	EPIC Support & Help
Training	Hiring Managers Information on New Hires
Training	How To Log into MNHC Website
Training	Imprivata: Registration for Computer Login
Training	Imprivata: Request Card for Computer Login
Training	Imprivata: Rx Prescribing Mobile App
Training	Microsoft Authenticator Download
Training	Microsoft Authenticator Setup Steps
Training	Mobile Apps - Haiku and Imprivata Rx Prescribing
Training	Mobile Apps Installation - Outlook or Teams
Training	New Hires Steps for Onboarding - for Managers
Training	OneDrive - How to Log into your Account
Training	PowerPoint Setup For Notes
Training	SPAM Email Reporting
Training	Training and Onboarding New Users
Training	Training Cybersecurity - How to Log Into
Training	VPN or EPIC Remote Access Form
Training	VPN or EPIC Remote Access Form Instructions

Printing	Bizhub C451i — Printer Not Printing Troubleshooting
Printing	Black & White Printing At Shotwell-How To
Printing	Color Printing At Resource Center How To
Printing	EPIC - Print to PDF
Printing	EPIC - Printing Issues - Cannot Print
Printing	MIPs - Set Default Printer
Printing	Toner Supply at Admin Building

Software	Cell Phone Apps for EPIC
Software	Cell Phone Apps, Outlook - Teams
Software	Citrix Download
Software	Computer Sync - Desktop and Bookmarks
Software	Culture Amp - Basic Login I
Software	Culture Amp - SSO Login II
Software	DUO Download
Software	FileZilla - Setup
Software	FortiClient VPN - How to Configure / Troubleshoot Settings
Software	FortiClient VPN - How to Download
Software	Go Daddy Error with EPIC For MAC
Software	Go Daddy Error with EPIC For Windows
Software	Haiku Mobile App
Software	Mobile Apps - Haiku and Imprivata Rx Prescribing
Software	Mobile Apps Installation - Outlook or Teams
Software	OneDrive - How to Log into your Account
Software	OneDrive Setup for Desktop Sync
Software	PowerPoint Setup For Notes
Software	Scanner App-Simple
Software	Temperature VFC 400 Data Loggers Installation
Software	VFC Compliant Data Loggers
Software	Windows Scanner App

Advanced 1	Create Gmail Account
Advanced 1	Dual Monitors Support
Advanced 1	How to Make Adobe Your Default PDF Reader
Advanced 1	How to Make Chrome Your Default Browser
Advanced 1	How To Switch To Classic Outlook
Advanced 1	Why Should I Restart My Computer Every Week?

Advanced 2	Chrome Bookmark Sync
Advanced 2	Computer Sync - Desktop and Bookmarks
Advanced 2	Dental Front Desk Shared Mailbox
Advanced 2	OneDrive Setup for Desktop Sync
Advanced 2	PowerPoint Setup For Notes
Advanced 2	Scanner App-Simple
Advanced 2	USB-C Issues Connection
Advanced 2	Wifi - How To Connect

Advanced 3	Go Daddy Error with EPIC For MAC
Advanced 3	Go Daddy Error with EPIC For Windows

Advanced 3	Temperature VFC 400 Data Loggers Installation

1st Page

4-18-2025

Updated:

5-21-2025

6-7-2025

6-14-2025.

7-15-2025

11-29-25

3-15-26

5-18-26

This support portal was created to assist MNHC staff with IT support requests and resources.
For official DAS Health support, contact the DAS Help Desk directly.

Reboot Once A Week

Greg Tremo - Webmaster - DAS IT Systems Engineer Hey Lady Productions