If this is an Urgent or Critical Issue,
Contact The Desk Help Desk at
813-606-4345
for Immediate Assistance
IT Support Request Wizard
Use this tool to prepare your IT support request.
This form does NOT send your request to the Help Desk.
After submitting, you will receive an email.
You must review and forward that email to complete your request.
What Happens Next
Step 1 — Complete the Form
-
Fill out all required fields and submit the form.
Step 2 — Check Your Email
-
Within 1 minute, you will receive an email with your request details.
-
If you don’t see it, check your junk or spam folder.
Step 3 — Review and Update
Open the email and click Forward, then:
-
Update the subject line (brief description of your issue)
-
Remove any unnecessary information
-
Add screenshots or additional details if helpful
Step 4 — Send to Help Desk
Forward the email to: mspsupport@dashealth.com
If you see this message, click as shown in the image
If this is an Urgent or Critical Issue,
Contact The Desk Help Desk at
813-606-4345
for Immediate Assistance
disregard this text below
How This Works:
1. Complete and submit this form
2. Within 1 minute, check your email for a copy of your submission.
If you do not see the email, please check your junk or spam folder.
3. Open the email and click Forward:
-
Update the subject line of the email
-
Remove any unnecessary information
-
Attach any images or additional relevant details
4 Send the email from your MNHC account to the DAS Helpdesk:
mspsupport@dashealth.com
Note: Tickets are only processed after the email has been forwarded to DAS
How This Works:
1 Fill out and submit this form.
2 Check your email within 1 minute for a copy of what your request.
If you don’t see it, check your junk or spam folder.
3 Open the email you received and click Forward.
Then:
-
Change the subject line Email title
-
Remove any extra or unnecessary information
-
Add screenshots or additional details if helpful